ORDER AND PAYMENT
How do I place an order?
Click on the product you want to buy and add it to your cart. Want to continue shopping? You can. The product will remain in your cart. If you want to order the product immediately, click on the cart in the top right corner. Enter your payment method, the shipping destination, and any discount code you want. Finally, click "Complete Order."
Can I still change or cancel my order?
You can change or cancel your order before completing payment. You can also exchange or return your order; read more here .
How can I pay?
In the VOLAwax.nl webshop you can pay with iDEAL.
iDEAL
The following banks in the Netherlands are affiliated: ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot.
Why pay via iDEAL?
- Pay via your own bank, familiar and secure.
- There is no need to register or install any special software.
- The payment will be processed immediately.
Do I pay shipping costs?
Do I pay shipping costs?
Shipping costs for orders under €50 are €4.95. Orders over €50 are free. Shipping to Belgium for orders under €50 costs €9.95. Orders over €50 are free.
| country | order < €50,- | order < €100,- | order > €100,- |
| The Netherlands | €4.95 | FREE | FREE |
| Belgium | €9.95 | FREE | FREE |
| Germany | €9.95 | €9.95 | FREE |
| Luxembourg | €9.95 | €9.95 | FREE |
| Austria | €12.95 | €12.95 | €12.95 |
| Italy | €12.95 | €12.95 | €12.95 |
Are all prices inclusive of VAT?
All prices listed on the website include 21% VAT.
Can I receive a VAT invoice?
Our online store is only suitable for consumer sales (B2C). For business purchases (VAT invoices), please contact us in advance, and different terms and conditions apply. The same applies to commercial transactions.
What is your IBAN account number?
IBAN account number: NL50 RABO 0330273388
If you're not paying with a Dutch bank account, use the following BIC: RABONL2U
